We do the right thing
We conduct business honestly and ethically…
…WITH OUR CUSTOMERS
A good relationship is a two-way street. Help us build long-term customer relationships:
- Tell the truth in advertising, sales, or marketing information.
- Inform them of any terms or conditions associated with our products or services.
- Interact honestly and with integrity. Never mislead, exaggerate, or leave out information.
- Don’t promise products, features, or services that we can’t deliver.
- Comply with laws that promote consumer protection and prohibit deceptive trade practices.
- Protect their personal and confidential information.
…WITH OUR SUPPLIERS
We choose suppliers based on factors like quality, cost, availability, and service.
We hold our suppliers to the same high standards to which we hold ourselves and expect that anyone who conducts business on our behalf will operate ethically, in compliance with the law, and in a way that’s consistent with our Code, our policies (including our Conflicts of Interest and Gifts and Entertainment policies), and Cox’s best interests.
We expect suppliers to respect and protect our confidential business information and, in return, we respect and protect theirs. These and other expectations of suppliers are outlined in our Supplier Code of Conduct.
…WITH THE GOVERNMENT
Our divisions are proud to call a number of federal, state, and local governments our customers. As with all our customers, we work to be a responsible partner, but we recognize that the requirements on government contracts may be stricter than those governing our commercial contracts.
Responsible for a Government Contract?
- Understand the unique legal requirements and restrictions associated with this work.
- Know the rules around the procurement process if dealing with the government.
- Be accurate, current, and complete in anything you submit.
- Follow the rules on gift-giving (see We Understand the Rules About Gifts and Entertainment).
Being transparent, accountable, and open is the key to not only winning, but also keeping our government business.
…WITH OUR AUDIENCES
In our media businesses, our success as a company depends on maintaining the public’s trust. To keep that trust, we pursue the truth and make integrity a part of everything we do as a company. We have a responsibility to our audiences to function as a watchdog on government and other institutions and to seek solutions to problems in our communities. Our work provides information that allows our audiences to be effective citizens and enables them to improve their lives. What we do provides a forum for discussion and allows a diverse mix of voices to be heard. We take our responsibility seriously and strive to always advance the “ultimate good.”